Front of House Manager Luxury Hotel Gloucestershire
KSB recruitment are working with our client to find an experienced Front of House Manager for a historic and luxury Hotel in Gloucestershire. The building can trace its history back over 700 years and is located within the beautiful Cotswolds. It offers an elegant conservatory serving seasonal dishes, a country pub serving better-than-pub grub and a spa. This is a fantastic opportunity for someone with front of house and supervising experience to take on a new challenge!
The role:
- Responsible for administration of the reception desk
- To ensure that all Front of House areas are clean and tidy at all times, including cloakrooms
- To ensure all enquiries are dealt with courteously and efficiently
- Liaising with other departments where appropriate
- Maximising the occupancy of the hotel
- Provide daily information to all other departments regarding business levels
- Training and development of staff
- To attend management meetings as required
- Ensure that accounts are balanced daily
- Ensure compliance with all legislative requirements including health and safety, fire hygiene and employment regulations
Requirements:
- Previous experience of working in a front of house environment
- Previous supervisory skills
- Able to work under pressure
- Outstanding customer service skills
- Very good organisation and planning skills
- Fantastic attention to details
- A flexible attitude to the demands of a hospitality business
Benefits:
- Salary of £30,000
- Service charge & tips shared with every department
- Amazing facilities
- Friendly and welcoming workplace
- 29 days holiday per annum (including bank holidays and a day for your birthday)
- Free meals on duty
- Team events
- Discounts on food and stays
If this role sounds perfect for you, hit that 'Apply' button below!