Head Receptionist Hotel, Jobs, 511

Head Receptionist Hotel

Reception - Worcestershire, West Midlands

Ref: 511Monday 23 May 2022

£21,000 - £22,000

Head Receptionist Luxury Hotel Worcester

 

KSB Recruitment are looking for an experienced Head Receptionist to work in a high-end luxury hotel. The venue is a beautiful country house hotel that is very food & beverage driven and has unbeatable views for everyone to enjoy. This hotel hosts amazing events from weddings to parties and it even has a separate kitchen just for functions! This is a great opportunity and one not to be missed.

 

The role:

 

  • To support the Front Office manager with the smooth running of the reception desk
  • Liaising with other departments where appropriate
  • Maximising the occupancy of the hotel at all times
  • Answering the switchboard and transferring calls as required
  • Taking guests reservations and entering them into the computer
  • Training of all new staff members
  • Check in and check out of guests following all company procedures
  • Maintaining of guest information database and using it to maximise business opportunities
  • Any adhoc duties as may be required at any time

 

 

Requirements:

 

  • Previous experience in a similar position
  • Able to work under pressure
  • Outstanding customer service skills
  • Very good organisation and planning skills
  • Fantastic attention to details
  • Good understanding of computer programs such as MS Office, POS and reservation systems
  • A flexible attitude to the demands of a hospitality business

 

Benefits:

 

  • Salary of £21,000 - £22,000
  • Flexible Hours
  • Amazing facilities
  • Friendly and welcoming workplace

 

If this role sounds perfect for you, hit that 'Apply' button below!