Assistant Manager

Location: Solihull, West Midlands
Salary: £32,000–£35,000 per annum + tronc
Contract: Permanent, Full-Time (40 hours per week)

Role

An exciting opportunity for an experienced Assistant Manager to join the team at Solihull Golf Club. This is a varied, hands-on management role supporting the Catering Manager with the day-to-day running and continued development of the club's food, beverage and events operation.

The club has a busy and varied events calendar, including golf days, wakes, weddings, private parties, Sunday lunches and themed dining events. The successful candidate will play an important role in ensuring the smooth delivery of these events, maintaining high service standards and creating an excellent experience for members and guests.

Working closely with the Catering Manager, you will help lead and develop the existing team, oversee operational standards, coordinate functions and introduce processes to ensure consistency across the operation.

This is a fantastic opportunity for a personable and proactive hospitality manager who enjoys being hands-on, bringing new ideas and taking ownership. With exciting plans for growth and genuine long-term progression opportunities, this role offers the chance to make a real impact within an established golf club.

Responsibilities

• Support the Catering Manager with the day-to-day running of the food, beverage and events operation.

• Take a hands-on approach to managing service, leading from the front and supporting the team during busy periods.

• Oversee the delivery of golf days, wakes, weddings, private parties and other functions.

• Coordinate event requirements, ensuring all arrangements are in place for successful delivery.

• Prepare and manage staff rotas, ensuring appropriate team coverage across the operation.

• Develop and implement processes to improve consistency and standards across events and daily service.

• Build positive working relationships between the catering and bar teams, encouraging a collaborative approach.

• Lead, motivate and support the existing team, encouraging development and maintaining a positive working environment.

• Maintain excellent service standards and ensure members and guests receive a welcoming and attentive experience.

• Identify operational pressure points and use initiative to resolve issues effectively.

• Support the development of the club's food and beverage offering, bringing forward ideas to enhance the member and guest experience.

• Assist with administrative duties, planning and organisation, using systems such as BrightHR where required.

• Work closely with the Catering Manager to support the continued growth and development of the operation.

Requirements

• Previous management or supervisory experience within hospitality is essential.

• Experience leading, motivating and developing a team.

• A well-rounded understanding of food and beverage operations, including good bar knowledge.

• Experience within events, functions, restaurants, hotels, clubs or a similar hospitality environment.

• A hands-on management style, with a willingness to get involved in all areas of the operation.

• Strong organisational skills, with experience managing rotas, functions and operational requirements.

• Excellent communication and interpersonal skills, with the ability to build relationships with both colleagues and members.

• A proactive approach, with the confidence to identify improvements and take initiative.

• A personable and approachable manner, with an understanding of the importance of delivering excellent service to an established membership.

• The ability to manage competing priorities and remain calm under pressure.

• A genuine passion for hospitality and developing people.

• Flexibility to work a varied shift pattern, including early and late shifts.

Rewards

• £32,000–£35,000 annual salary, plus tronc.

• Permanent, full-time position with a 40-hour working week.

• Five days per week, on a rota basis.

• Early shifts from 8:00am and late shifts finishing no later than 9:00pm.

• Sunday shifts always finish by 5:00pm.

• Opportunity to work within an established team and a supportive management structure.

• A varied role covering a wide range of hospitality and events.

• Opportunity to bring new ideas and help shape the future of the food and beverage operation.

• Genuine long-term career progression, with the potential to develop into a senior management position overseeing the wider food and beverage operation.

If you're an experienced hospitality professional looking for a hands-on management role where you can make a difference, develop a team and take the next step in your career, we'd love to hear from you. Apply today!