Assistant Manager – Exciting Hospitality Venue
Location: Leicestershire
Salary: £29,000 - £34,000 per annum
Hours: Full-time - 40hrs, Alternate Weekends
About the Role:
We are looking for an enthusiastic and experienced Assistant Manager to join our dynamic team at a popular and well-regarded hospitality venue. You will play a key role in the day-to-day operations, supporting the General Manager and ensuring that high standards of customer service and operational efficiency are consistently achieved.
A unique benefit of this role is a work-life balance, with alternate weekends off – a rarity in the hospitality industry!
Key Responsibilities:
- Assist with the smooth running of all aspects of the venue, including Front of House.
- Lead by example, motivating and managing the team to deliver outstanding customer service.
- Handle customer complaints and escalate issues to the General Manager when necessary.
- Ensure compliance with health and safety, food safety, and licensing regulations.
- Oversee stock ordering, inventory, and cost control to maximise profitability.
- Support the General Manager with projects, events, and team development.
- Ensure that all documentation and processes meet company standards.
- Act as a keyholder and respond to emergencies as required.
What We’re Looking For:
- Proven experience in a hospitality management or supervisory role.
- NVQ Level 3 in Hospitality Management (or equivalent qualification).
- Level 3 Food Hygiene and Safety Certificate (or willingness to obtain).
- Strong leadership skills with the ability to inspire and motivate a team.
- Excellent communication and customer service skills.
- Strong organisational skills with attention to detail.
- Flexibility to work a variety of shifts, including evenings and weekends.
Why Join Us?
- Competitive salary of £29,000 - £34,000 per annum.
- Work-life balance with alternate weekends off.
- Opportunities for professional development and progression.
- Be part of a passionate and dedicated team in a thriving environment.
How to Apply:
If you are a natural leader with a passion for hospitality, we’d love to hear from you. Apply now to take the next step in your career!
