Receptionist Opportunity – Apply with KSB Recruitment!

KSB Recruitment is proud to be working with a well-established hotel in Malmesbury, looking for a warm, professional, and enthusiastic Receptionist to join their team. If you’re passionate about hospitality and have experience using Guestline systems, we’d love to hear from you!

Key Responsibilities:

• Deliver exceptional customer service, responding to guest requests promptly and professionally.
• Manage guest check-ins and check-outs, ensuring a seamless experience.
• Handle bookings over the phone and in person with confidence and efficiency.
• Maintain a clean and presentable reception area.
• Provide support with administrative tasks as required.
• Occasionally cover night shifts when needed.

What We’re Looking For:

• A friendly and genuine approach with standout people skills.
• Strong communication skills, both written and verbal.
• Previous experience in hospitality or customer service (Guestline experience is highly desirable).
• Excellent organizational and multitasking abilities.
• A professional attitude and appearance, even under pressure.
• Flexibility to work shifts from 7:00 am - 3:00 pm or 3:00 pm - 11:00 pm.

What’s on Offer:

• Competitive annual salary of £26,000 - £28,000, depending on experience.
• Full-time position, 40 hours per week.
• Perks include discounted or free food, employee discounts, and gym membership.
• A supportive and welcoming work environment.

Schedule:

• 8-hour shifts, including weekends.
• Opportunities for overtime.

Ready to take the next step in your hospitality career? Contact Rachel at KSB Recruitment today to apply or learn more about this exciting opportunity!